Never lose another after-hours call to voicemail.

VocaDent is an AI phone agent for HVAC and plumbing shops. When a call comes in that nobody picks up — after hours, or while your crew is on a job — it forwards to VocaDent, which answers in your business name, captures the job, books the appointment, and texts you the second an emergency comes in. It only handles the calls you're already missing, so the job goes to you instead of the next contractor on Google.

About 10 minutes. You fill out a short questionnaire about your business, services, and call-handling preferences. We provision a dedicated phone number and configure your AI agent automatically. You can start receiving calls the same day.

Yes — that's how we recommend starting. VocaDent only answers calls that go unanswered today, so your main number, your team, and your process don't change. Most shops begin with after-hours and overflow only, then expand the agent's role once it has earned their trust.

It introduces itself honestly and sounds natural, but it's built to hand off fast. If a caller wants a human or goes off-script, it captures their info and texts you immediately instead of faking its way through — it would rather say "let me have the owner call you right back" than guess at a price or a promise.

The agent only quotes and schedules within the rules you set during setup — your service area, your pricing ranges, your availability. You review every call in your dashboard, and you can shut the agent off from your phone at any time. We work with you up front so it talks like your shop, not a generic call center.

You tell it during setup what's urgent for your trade — no heat in winter, a gas smell, a sewage backup, active flooding. Those text you instantly so you can respond. Routine quote requests and scheduling don't wake you at 2am.

Your AI agent follows the routing rules you configure during setup. If a call requires human attention — like an emergency or a complex question — the agent captures the caller's information and flags it for follow-up. You can also set up direct transfer rules to specific team members.

No long-term contracts. VocaDent is month-to-month with a 14-day free trial. You can cancel anytime from your billing portal — no cancellation fees, no hassle.

Absolutely. You can upgrade or downgrade your plan at any time through the billing portal. Changes take effect on your next billing cycle. If you expect to exceed 2,500 minutes per month (the Pro tier limit), our Enterprise plan offers a custom minute pool with custom pricing.

VocaDent integrates directly with Google Calendar for mid-call appointment booking, and with Zapier and custom webhooks (Growth+) for thousands of other apps including HubSpot, Salesforce, and Slack.

Yes. All call data is encrypted in transit and at rest. We use Supabase (built on PostgreSQL) with row-level security, and all API communications use TLS 1.2+. We never share your call data with third parties. See our Security page for details.