01
You Keep Your Number
Customers call your normal number. Only the calls nobody picks up, after hours, on weekends, or while you're on a job, forward to VocaDent. Nothing changes for the calls you answer.
AI call answering · HVAC & Plumbing
Never lose another after-hours call to voicemail.
When your line rings and nobody picks up, VocaDent answers, takes down the job, and emails you the moment an urgent call ends. It only touches the calls you're already missing.
Call (734) 562-6663 to hear itFree for 30 days · No card needed · We set it up for you
30 days free
Free pilot
No card needed$0 setup
No setup fee
Keep your number$149/month
After the pilot
Month to month, cancel anytimeHow It WorksYour phone, plus a
Your phone, plus a
safety net for missed calls
You keep your number exactly as it is. Only the calls you'd have lost to voicemail get answered.
02
We Set It Up for You
Send William your hours, your services, and your prices. He builds your assistant and helps you turn on no-answer forwarding from your phone.
03
It Answers and Takes the Job
It says it's an AI assistant and that the call may be recorded, then gets the caller's name, number, service address, and what is wrong. The moment an urgent call ends, you get an email.
04
You Stay in Control
Every call is in your dashboard with a transcript and a priority flag. Turn off forwarding on your phone and it stops instantly.
On Every Call
What happens when it picks up
It opens by saying it's an AI assistant and that the call may be recorded. Then it takes down the job and flags anything urgent. It only answers the calls your team misses.
- Gets the job detailsThe caller's name, number, service address, and what is wrong, on every call.
- Flags urgent calls and emails youThe moment an urgent call ends, the details are in your inbox. Text alerts are coming soon, once carrier registration clears.
- Puts safety firstFor a gas smell, carbon monoxide, fire, sparking, or someone hurt, it tells the caller to get safe and call 911 first. It never gives repair instructions.
- Quotes only your pricesIt works from the services and prices you give it, and says your team will confirm anything else.
- Keeps every callEvery call lands in your dashboard with a transcript and a priority flag. Calendar booking is available on request.
Sample callIllustrative call record · fictional caller, no customer data
Call detailsPriority · Urgent
- Caller
- Sample caller
- Callback number
- Captured
- Service address
- Portage, MI
- Problem
- Furnace won't start, no heat
Transcript
- AIHi, you've reached the virtual assistant for Sample Heating & Plumbing. I'm an AI, and this call may be recorded. How can I help?
- CallerOur furnace won't start and the house is getting cold.
- AII'm sorry, let's get this to the team. Can I get your name and the service address?
Urgent email alert sent to the owner when the call ended
Pricing
One plan. Try it free first.
William sets VocaDent up on your line and you run it free for 30 days, no card needed. Around day 25 he sends a $149/month payment link if you want to keep it. Nothing bills automatically.
500 minutes a month is far more than most shops use after hours. Text alerts are coming soon, once carrier registration clears. Until then, urgent calls come to you by email.
Live Demo
Hear it answer a call
Play the customer and talk to the demo assistant in your browser. You will need to allow your microphone.
Call (734) 562-6663 to hear itRequires microphone access
Rather hear it on your own line? Start your free pilot →
FAQ
Frequently Asked Questions
What plumbing and HVAC shop owners ask before they start a pilot.
What is VocaDent?
VocaDent is an AI phone assistant for plumbing and HVAC shops. It answers the calls your team misses, after hours, on weekends, or while you're on a job. It takes the caller's name, number, service address, and what's wrong, flags the urgent calls, and emails you the moment an urgent call ends. Every call shows up in your dashboard with a transcript and a priority flag.
How does the pilot work?
William sets it up for you. You tell him your business name, hours, the services you offer and what you charge, and what counts as urgent for your shop, and he builds your assistant. Then you turn on no-answer call forwarding from your existing number, and it starts answering the calls you miss. The pilot is free for 30 days, then $149 a month if you keep it. There is no setup fee.
Do I need a card to start?
No. The pilot needs no card. Around day 25, William sends you a payment link for $149 a month. If you want to keep it, you pay the link. If you don't, he turns the line off. Nothing bills automatically.
What does it cost after the pilot?
$149 a month, month to month. There is no contract and no setup fee, and you can cancel anytime.
What if I use more than 500 minutes?
The pilot includes up to 500 minutes of calls a month, which is far more than most shops use after hours. If you go past it, we never shut your line off without talking to you first.
Do I keep my phone number?
Yes. You keep your number and your phone still rings first. VocaDent uses no-answer call forwarding, so it only picks up the calls that would have gone to voicemail. Turning off forwarding on your own phone turns it off instantly.
Will my customers know they're talking to a robot?
Yes, and that is on purpose. Every call opens with one short line before your greeting. It says "Hi, you've reached the virtual assistant for" your business name, "I'm an AI, and this call may be recorded." If a caller asks whether they're talking to a real person, it says plainly that it's your virtual assistant, an AI, and it never pretends to be human. Past that it skips long disclaimers and just sounds natural. If a caller wants a human or goes off-script, it takes their details and flags the call in your dashboard instead of faking its way through. It never promises a callback time it can't keep. It would rather say "I'm flagging this for the team and they'll call you back as soon as they can" than guess at a price or a promise.
What if it quotes a price I'd never give?
It quotes only from the services and prices you give it, and it won't go past them. Ask it something you never covered, like a dispatch fee or whether you work a certain zip code, and it doesn't guess. It tells the caller the team will confirm that directly, and the question stays in the call transcript for you to read. It also won't tell a caller they're booked unless you've set up calendar booking. Otherwise it says the team will confirm the time. You can read every call in your dashboard, and turning off forwarding on your own phone shuts it off instantly.
How does it know what counts as an emergency?
You tell it what counts as urgent for your trade, like no heat in winter, a sewage backup, or active flooding, and it flags those calls. Safety comes first. If a caller reports a gas smell, a carbon monoxide alarm, fire, sparking, or someone hurt, it tells them to get out and call 911 once outside (for a gas smell on its own, with nobody hurt or sick and no other hazard, the gas company's emergency line also works), asks them to call back once they're safe, and lets them go. It only takes details and flags the call urgent once a caller is already safe and has already called for help, and it never gives repair instructions. On the urgent calls where someone is booking a job, asking about your work, cancelling, or raising a complaint, you get an email the moment the call ends. Text alerts are coming soon, once carrier registration is finished. An occasional urgent call may not trigger an alert, so the dashboard is the complete record.
Will I get a text when an urgent call comes in?
Not yet. Today urgent calls trigger an email alert the moment the call ends. Text alerts are coming soon, once carrier registration is finished. Until then, every call is also in your dashboard with a transcript and a priority flag.
What happens if it can't handle a call?
If a caller needs a person or asks something outside what you've told it, it takes their name, number, service address, and what they need, tells them the team will follow up, and flags the call in your dashboard.
Can it book jobs on my calendar?
Calendar booking is available on request. It works with Google Calendar and is still in beta, so William turns it on with you during setup if you want it. Without it, the assistant takes down the time the caller wants and your team confirms it.
Is my data secure?
Your call records and transcripts are stored in Supabase, which states that all customer data is encrypted at rest with AES-256 and in transit over TLS, and the VocaDent site and dashboard are served over HTTPS. A few providers run the service. ElevenLabs handles the voice and produces the transcript, Anthropic reads that transcript to flag urgent calls, Supabase stores it, Twilio carries the phone number, and Stripe handles billing. Our Security and Privacy pages list every provider and what each one sees.
Free 30-Day PilotStop sending jobs
Stop sending jobs
to voicemail.
William sets it up for you and you keep your number. It's free for 30 days with no card needed, then $149 a month, month to month. Turn off forwarding on your phone and it stops instantly.
No card neededNo setup feeKeep your numberCancel anytime