Your data is handled with care
VocaDent is built on security-first infrastructure. Here's exactly what we do to protect your business data and your callers' information.
Encryption in Transit
All data between your browser, our servers, and third-party providers travels over HTTPS with TLS 1.2 or higher, and negotiates TLS 1.3 where both ends support it. Plaintext HTTP is not served.
Encryption at Rest
Your data (including call records, transcripts, and account information) is stored with AES-256 encryption at rest via Supabase (PostgreSQL on AWS).
Access Controls
Service-role credentials and API keys are never exposed to the browser. Admin and client dashboards use separate authentication paths. All privileged operations require server-side authorization checks.
Trusted Infrastructure
VocaDent is built on infrastructure operated by Supabase, Vercel, Twilio, ElevenLabs, Anthropic, Stripe, Resend, Upstash, and Sentry, each of which maintains its own security certifications and undergoes independent audits. The full list of what each one receives is in our Privacy Policy.
Data Retention and Access
We do not run an automatic deletion schedule today: call records and transcripts stay in your account until you ask us to remove them, and we handle deletion requests manually within 30 days. Caller phone numbers are shown in full so you can call back. They are visible to you as the account owner and to authorized VocaDent personnel for support and operations, and are never sold. If you switch on webhook integrations, they are also sent to the endpoint you configure, which is a destination you choose and control. Service keys are scoped to the minimum permissions required.
Incident Response
If we become aware of a security incident affecting your data, we will notify affected customers within 72 hours of confirmation and provide a summary of what happened and what we did about it.
Trusted vendor stack
We rely on providers that invest heavily in security and undergo independent audits. Click any vendor to review their own security documentation.
Found a security issue?
If you discover a vulnerability in VocaDent, please report it responsibly. We ask that you do not publicly disclose the issue until we have had a reasonable time to investigate and address it.
whudd2006@gmail.com →